REFUNDS & RETURNS

Refunds & Returns 

FURLESS REFUNDS AND RETURNS

If you are not completely satisfied with your Furless purchase, send the item back to us within 14 days after confirmed delivery, and we will either replace the item free of charge, or refund your money, less shipping costs.

  • Used items will not be accepted sorry

  • Damaged or faulty items will be replaced or refunded. Please send us a photo of the item to: support @ furlesscosmetics . com

  • Please report any missing or damaged items to us within 3 days of receipt

  • Please return your item in its original packaging including plastic sleeves and cardboard boxes

In order for us to process your request quickly, we require you to fill out the refund/return request form found in your "My Account" area. Click on "Completed orders", then click on "Return Item(s)." 

Please don't forget to choose the number of items you are wanting to return, by clicking on the "QTY. TO RETURN" button, and choosing the correct number from the drop down list to the right of the product:

number.jpg

* Does not include misuse, or normal wear and tear over time.*

 

Please return your items to:

Furless Returns Department,

807 Airport Access Road, Unit D,

Traverse City, MI 49686, USA.

Please include a copy of your packing list with the shipment.  

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